Topline UK Limited - Privacy Policy

The type of personal information we collect
We currently collect and process the following information:

Your name and contact details, and any addresses requiring Topline UK to visit.
Cookies are used on the website for analytical purposes of visitors.

How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:

We are instructed by you to provide a quote or to carry out work at your request.

We also receive personal information indirectly, from the following sources in the following scenarios:

We may be instructed by a third party to contact you on their behalf and/or carry out work

We use the information that you have given us in order to:

Provide a quote and/or services, and to issue a warranty on completion

We may share this information with‍

Third party roofing companies who may act on our behalf to provide services in certain circumstances and/or location.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time.
You can do this by contacting info@toplineuk.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.

How we store your personal information
Your information is securely stored at the registered head office.
We keep contact and property details for 51 years for the purpose of the warranty.
We will then dispose off your information by deleting your contact and records from our system.

Your data protection rights
Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

If you wish to make a request, please contact us at:

Address: 71-75 Shelton Street, London, Greater London WC2H 9JQ
Phone Number: 0800 193 5443
E-mail: info@toplineuk.com

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:

Address: 71-75 Shelton Street, London, Greater London WC2H 9JQ
Phone Number: 0800 193 5443
E-mail: info@toplineuk.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

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Topline UK - Fibre Glass Flat Roofing Specialists

hand holding house card

Topline UK Ltd are Nationwide installers of fibreglass flat roofing systems, commonly known as GRP (Glass Reinforced Plastic) in both the domestic and commercial market. With over 15 years of experience in the roofing industry, we provide an exceptional standard of work at a competitive price.

By choosing Topline UK, means you become part of the family, and at the heart of our business is the appreciation of our clients. It is our aim to meet your high expectations and deliver what you require. The two directors of Topline UK are at the driving force of every aspect of the business, from sourcing the best materials, schematics, project planning, time scales and GRP installations.

Topline UK is not just about your roof - it's about you!

Too often, a business vision is forgotten, and the quality of work that built an excellent business reputation can soon start to fall short of the customer's expectations. Here at Topline UK, we strive to uphold the high standards we have become known for, and we take pride in our work which we see as an extension of ourselves. Rest assure, Topline UK, understand that having tradesmen on your property can sometimes be a daunting task, but our honest and reliable workforce are there to help build excellent working relationships with our clients.

"Great workmanship, friendly guys and amazing finish. The roof has been tested by heavy rain today and it's working a treat. If you need a new flat roof give Topline a call, you won't be disappointed"

Mr D Bird - Skegness

"Just finished fibreglass roof system excellent job very polite all of rubbish removed well pleased as I said excellent job"

Mr D Strugnell - Skegness

"Once again, thank you so much to Topline fibreglass roofing specialist for your amazing work. A garden room room extension in Papworth Everard really starting to come together nicely now"

Garden Room Living - Papworth

"Top job top lads very happy with the job they have done turned up when they said they would. I would highly recommend"

Mr A Sanders - Skegness

"Absolutely fantastic job! Travelled from Skegness to Doncaster and squeezed us in last minute to swap our leaking felt roof to fantastic fibreglass! Very professional, polite and tidy work man-ship! Thank you."

Miss R Brookes - Doncaster

"Just finished fibreglass roof system excellent job very polite all of rubbish removed well pleased as I said excellent job"

Mr D Strugnell - Skegness

What makes the Topline UK GRP System perfect for you roof

Topline UK GRP system is a durable, long-lasting roofing solution which is perfect for your roof. A Topline UK GRP roof installation provides a single seamless and flexible roof covering, with no joints or weak points. This is achieved by using quality OSB3 base layer, covered with a specialist GRP coating of fibreglass matting and resin and finished with a topcoat.

Our smooth topcoat surface allows the rain to run off even in the heaviest of downpours and can be easily maintained only with the occasional cleaning. Once installed, our Topline UK GRP system will provide your business with an outstanding solution that both protects and enhances the look of your property.

Need a new roof or a replacement then call today on 0800 193 5443 or email us at info@toplineUK.com

warranty seal

Topline UK Guarantee

Topline UK offer a 25 year watertight guarantee on all GRP flat roofs.
(Subject to terms and conditions)

Freephone: 0800 913 5443
©Topline UK 2022

Topline UK Limited
71-75 Shelton Street, London, Greater London. WC2H 9JQ

info@toplineUK.com